Broadcast campaigns
One message to a list.
Promotions, reminders and links built around the campaign.
The same message, sent to many shoppers.
Checkout recovery for Shopify
Make every customer feel like your only customer
Turn abandoned checkouts into sales with texts in your brand’s voice. We answer shoppers’ questions, approve every reply, and give them one tap back to their saved cart.
- No monthly fee
- No setup fee
- Pay only for sales we win back
iMessage, RCS & SMSDelivered on the channel their phone supports.
Beyond broadcast messaging
Give shoppers a conversation, not just a reminder.
A checkout reminder brings them back to the same question. Personable helps answer it.
Personable
A conversation about their cart.
Their product. Their question. An answer from your store, reviewed by our team.
I wasn't sure about the sizing
Answered from your size guide
One tap back to their saved cart
How it works
From abandoned checkout to recovered sale.
- Start a personal conversation
Reach shoppers soon after they leave checkout with a text about the product they left behind.
- Answer what’s holding them back
AI drafts answers from your products and policies. Our team approves every reply, so your team doesn’t have to.
- Bring them back to buy
One tap returns shoppers to their saved cart, ready to complete checkout.
- Ava from Acme: Hi Maya, it's Ava from Acme. I noticed the Trail Shell Jacket is still in your cart. Anything I can answer before you decide?
- Maya: can I return it if it doesn't fit?
- Ava from Acme: Yes, the returns policy on file covers that. Anything else I can answer?
- Maya: I wasn't sure about the sizing
- Ava from Acme: Totally fair. The size guide on file says it runs true to size, so your usual size should work. Your cart is saved whenever you're ready.
Ava from Acme
iMessage
Personalized to the shopper and their cart
Your brand’s knowledge. Our team’s attention.
Personalized answers from your products and policies, reviewed by our team before they reach your shoppers.
AI drafts the answer. A person on our team approves it. Your team doesn’t have to handle the replies.
Answers come only from your policies and products. You approve the sender’s name and voice before the first text.
Only shoppers who opted in to your texts. Quiet hours are respected. STOP always works.
No recovered sale, no recovery fee. An order only counts if it came from a Personable conversation.
Your customer conversations. One platform.
Start with checkout recovery. Welcome new subscribers. Manage conversations, your store’s knowledge base and recovered orders in one place.
Recover the sales left at checkout.
Follow up about the product they left behind, answer their questions and send them back to buy.
Start the relationship with a conversation.
Welcome new subscribers on Recharge, Skio or Loop with a personal text and a conversation about your brand.
Subscriber welcome is a percentage of the first subscription order, with the rate quoted on your call.Read every conversation
See who we’ve spoken to, what was said, and why each message was sent or held.
Follow every recovered order
See analytics by day and persona, running fees, and what each recovered order earned.
Manage your campaigns
Edit the knowledge behind each answer. Manage your team, choose who must never be contacted, and pause any campaign.
Connected to the tools you use.
Connect your checkout, consent sources and subscriptions. Personable brings them into the conversation.
Checkout recovery
Book a demoShopify
See who left checkout, and who came back to buy.
More
Explore an integration
Recovery that respects your customers.
Consent, timing and a record of every message.
Opt-in required
Only shoppers who opted in to texts from your brand.
Quiet hours and holidays
Quiet hours by state. No sends on federal holidays.
Opt out with STOP
One STOP closes every open conversation with your brand.
A record of every send
Every message is logged with the consent fact it relied on.
You only pay when we make you money.
We take a share of the sales we win back. Nothing else.
An order only counts when it comes from a Personable conversation.
- No monthly fee
- No setup fee
- No contract
- Your rate in writing, on the call
Put personalized recovery to work.
See how we’ll follow up with your shoppers, answer their questions and recover checkout revenue. Get your rate in writing on the call.
No monthly fee. No setup fee. No contract.